Have you faced the “Resource download failed. Try again?” error in Honkai Star Rail? Swipe down to know more about it…
Honkai Star Rail game is available for Android, iOS, and PC and soon it will be available on Playstations too, but the game has many issues.
Many users have reported that they are getting a “resource download failed error”.
This guide will tell you the meaning of this error in the Honkai Star Rail game and also the reason why you get it.
Finally, we will look at the solution steps that will help to fix it.
What is the “Resource download failed. Try Again.” error in Honkai Star Rail?
Resource download failed error in Honkai Star Rail usually indicates that your storage space is full and therefore game resources cannot be downloaded.
Overloaded game servers can be another reason why resources are preventing downloads.
The possible causes could be stated as follows:
Storage problem – Your device does not have enough storage space to download the game resources.
Server overload – The game server may be overloaded which may prevent you from downloading resources.
Connection Problem – Your internet could be unstable/slow.
Custom DNS- Your DNS may have changed if you use third-party plugins.
Firewall or Antivirus- Antivirus software or your Firewall may have blocked the game files.
How to fix the “Resource download failed. Try Again.” error in Honkai Star Rail?
First, start checking your internet connection (switch between the available networks e.g. from Wi-Fi to your mobile data), then disable the VPN software if you are using any. Furthermore, disable antivirus software.
Another solution you can try is to restore DNS to its default or contact Hoyoverse for further assistance.
Other methods to try: clearing your device’s space, clearing the app cache, and uninstalling and then reinstalling the game.
#1 Check Internet Connection (Switch B/W Available Networks)
In general, a slow or unstable Internet is the culprit for many download failures.
Since the error is- “Resource download failed”, you should first check if you have a speedy and stable internet or not.
You can switch between available internet e.g. Switch from Wi-Fi to your mobile internet and vice versa.
#2 Free Up Space
The other most likely reason for getting the download error is low space on your device.
So, check whether the space on your device is sufficient to download the game resources.
If it’s less, free up some space and try again.
#3 Disable VPN or Ad-blockers
Disable ad-blockers like AdGaurd DNS and try again.
Also, disable VPN before launching the game and downloading the game resources.
#4 Restore Your DNS to Default
Android Users:
Go to Settings > Network & Internet > Advanced > Select “Private DNS” followed by “Off”.
For iOS users:
Open Settings > Wi-Fi > Your Wi-Fi > Tap on the info icon next to your Wi-Fi > Configure DNS > Manual > Remove custom DNS settings.
#5 Clear App Cache
Game resources start downloading after installing the Honkai Star Rail app.
If the problem is with downloading game resources, clearing the app cache may help.
#6 Other Solutions
- Force exit the Honkai Star Rail and reopen.
- Uninstall then reinstall the Honkai Star Rail game.
- Install updates for your iOS/Android version (for Android/iOS).
- If you play Honkai Star Rail on your PC, update your graphics card and Windows version.
#7 Contact Hoyoverse
Have you tried out all the above-mentioned ways but the error is still there, don’t worry, Hoyoverse support is always there for you.
It is time to get in touch with the support.
You can email hsrcs_en@hoyoverse.com and describe the exact problem that you are facing with the Honkai Star Rail game.
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