Are you experiencing the login error code 1001_3 while trying to play Honkai Star Rail? Here is all you need to know about this error code.
First, we’ll look at the possible causes, then we’ll move on to the solution steps!
The error message says, ‘Login error occurred. Please try again later. Error code: 1001_3’, and it could arise due to a number of causes such as connectivity issues, custom DNS, server outage, Firewall/Antivirus, or incompatibility.
How to Fix Honkai Star Rail Error Code 1001_3: The Login Error?
You can start troubleshooting the Honkai Star Rail Error Code 1001_3 by switching your network (Wi-Fi to mobile data) and turning Off the VPN. Moving forward, you can also: check your internet connection, turn off adblockers, check server outages, or change DNS.
Here are the detailed ways to fix this error code: 1001_3:
1- Switch between your Internet networks
Use your mobile data instead of your Wi-Fi- if you are on your Wi-Fi and facing the error. Do the same in reverse.
You can also try another network connection.
2- Turn Off the VPN
Since the game is newly launched, hence it may be possible that it doesn’t support VPNs. So if you are using a VPN, disable it and try login to your Honkai Star Rail account.
3- Turn Off Ad-blockers (e.g. AdGuard DNS)
Ad-blockers like AdGaurd DNS are causing miscommunication with the game and many users have found that disabling it helps to fix the error code.
Try to log into your account after disabling the Ad-blocker. The error should not appear!
4- Restore your DNS to default
Android Users:
Go to Settings > Network & Internet > Advanced > Select “Private DNS” followed by “Off”.
Now, restart the Honkai Star Rail and try to log into your account.
For iOS users:
Open Settings > Wi-Fi > Your Wi-Fi > Tap on the info icon next to your Wi-Fi > Configure DNS > Manual > Remove custom DNS settings.
Restart Honkai Star Rail and try to log into your account.
5- Contact Hoyoverse
Have you tried out all the above ways but the error is still splattering your gaming, it is time to get in touch with the support.
You can email hsrcs_en@hoyoverse.com and describe the exact problem that you are facing with the Honkai Star Rail game.
