Do you have recently encountered a ‘Global distribution error’ in Honkai Star Rail?
In this guide, I will tell you the possible causes for this error and the solution steps that will help you to fix this error!
The Global distribution error
This error has a simple meaning that is the game is facing issues with your internet connection. It says- “Global distribution error. Check network connection, restart, and try again.”
Possible causes:
Problem with Server– Overloaded game servers may prevent you from logging in.
Connectivity issues – Laggy or unstable, slow speed, or no internet connection.
Custom DNS – Third-party plugins installed on your device may have changed your DNS.
Firewall or Antivirus – Your firewall or antivirus software might block the game files from running properly.
Detailed ways to fix Global Distribution Error in Honkai Star Rail
1- Switch between your Internet networks
Use your mobile data instead of your Wi-Fi- if you are on your Wi-Fi and facing the error. Do the same in reverse.
You can also try another network connection.
2- Turn Off the VPN
Since the game is newly launched, hence it may be possible that it doesn’t support VPNs. So if you are using a VPN, disable it and try login to your Honkai Star Rail account.
3- Turn Off Ad-blockers (e.g. AdGuard DNS)
Ad-blockers like AdGaurd DNS are causing miscommunication with the game and many users have found that disabling it helps to fix the error code.
Try to log into your account after disabling the Ad-blocker. The error should not appear!
4- Restore your DNS to default
Android Users:
Go to Settings > Network & Internet > Advanced > Select “Private DNS” followed by “Off”.
Now, restart the Honkai Star Rail and try to log into your account.
For iOS users:
Open Settings > Wi-Fi > Your Wi-Fi > Tap on the info icon next to your Wi-Fi > Configure DNS > Manual > Remove custom DNS settings.
Restart Honkai Star Rail and try to log into your account.
5- Contact Hoyoverse
Have you tried out all the above ways but the error is still splattering your gaming, it is time to get in touch with the support.
You can email hsrcs_en@hoyoverse.com and describe the exact problem that you are facing with the Honkai Star Rail game.
Read More
